service drop meaning in English

架空接户线
架空用户引入线，架空引入线
接线盒

Several distributor transformers had fallen from the poles, and secondary wires and service drops were down .
几个配电变压器从电线杆上摔下来，副线及吊饰也垂下来。
The number of complaints and suggestions on franchised bus services decreased from 782 in the previous quarter to 732 in this quarter . complaints and suggestions on public light bus services dropped from 500 in the previous quarter to 498 in this quarter
涉及专营巴士服务的投诉及建议由上季的782宗降至今季的732宗。涉及公共小巴服务的投诉及建议由上季的500宗降至今季的498宗。